TECHNOLOGY THAT EMPOWERS YOUR BUSINESS. POWERED BY PEOPLE WHO CARE.
MCG Strategic creates applications that solve business challenges, improve efficiency, provide operational insight, and empower users. At our core we are strategists, architects, and inventors that love helping people achieve great things.
Success Stories
Customer Satisfaction, On-Demand
THE CHALLENGE: Frankford’s customer service team was inundated with inventory inquiries and customer sales order status requests, leading to slow response times and unacceptable customer service.
THE SOLUTION: MCG created a self-service portal enabling customers to access real-time inventory, pay invoices, and track orders anytime. This solution has greatly reduced inquiries, accelerated receivables, and boosted both customer satisfaction and employee efficiency.
Frankford Umbrellas Customer Portal | For Customers | Industry: Manufacturing
Eliminate Costly & Excessive Manual Effort
THE CHALLENGE: To maintain customers’ vessels, TDW Marine orders parts from multiple vendors daily, requiring significant manual effort. This process involved labor-intensive entry of vendor invoices line-by-line into their ERP, resulting in delays in payment and service.
THE SOLUTION: MCG developed an AI-driven content recognition model, tailored to read various invoice formats incompatible with standard OCR. This model powers an application that processes invoices and enters them into TDW’s ERP within seconds—freeing up time for essential, high-value tasks and improving operational efficiency.
TDW Marine AI-Assisted Translation | For Employees | Industry: Yacht Service
Gain a Competitive Advantage
THE CHALLENGE: The PDI sales team’s goal is to demonstrate the effectiveness of PDI products in comparison to their major competitors. The problem was they were only able to show anecdotal competitor comparisons or try to explain the benefits through complex spreadsheets.
THE SOLUTION: MCG organized PDI’s complex product efficacy data and built a visual product comparison application that clearly demonstrates PDI’s superiority against its competitors in cleansing, disinfection, and sterilization.
PDI Advatage Analyzer | For the Sales Team | Industry: Healthcare
Trusted By Many
We are industry agnostic. Following is a small sampling of the wide variety of our regional, national, and global clients in various industries.
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